Privacy Policy

Last updated:

At Xolvarynchak, we place great importance on protecting your personal data. This privacy policy describes the information we collect, how we use it, and the measures we take to protect it.

1. Information Collected

We collect different types of information when you use our website:

Information provided directly

• First and last name
• Email address
• Phone number (if provided)
• Content of messages you send us
• Information related to your restoration projects

Information collected automatically

• IP address
• Browser type and device used
• Pages visited and duration of visits
• Referral source
• Cookie data (see our cookie policy)

2. Use of Data

We use your personal data to:

• Respond to your quote requests and questions
• Provide you with information about our services
• Improve our website and services
• Personalize your user experience
• Comply with our legal obligations
• Prevent fraudulent activities

3. Legal Basis for Processing (GDPR)

In accordance with the General Data Protection Regulation (GDPR), we process your data on the following legal bases:

• Consent: You have given explicit consent for the processing of your data for specific purposes.
• Contract performance: Processing is necessary for the performance of a contract to which you are a party.
• Legal obligations: Processing is necessary to comply with a legal obligation.
• Legitimate interests: Processing is necessary for our legitimate interests, unless your rights and freedoms prevail.

4. Data Sharing

We never sell your personal data to third parties. We may share your information with:

• Our service providers (hosting, analytics) who are required to protect your data
• Competent authorities if required by law
• Our business partners with your prior consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against:

• Unauthorized access
• Unauthorized modification or disclosure
• Accidental or unlawful destruction
• Accidental loss

These measures include data encryption, firewalls, access controls, and regular security audits.

6. Your Rights

In accordance with GDPR, you have the following rights regarding your personal data:

• Right of access: Obtain a copy of your personal data
• Right to rectification: Correct inaccurate or incomplete data
• Right to erasure: Request deletion of your data
• Right to restriction: Restrict the processing of your data
• Right to data portability: Receive your data in a structured format
• Right to object: Object to the processing of your data
• Right to withdraw consent: At any time

To exercise these rights, contact us at: support@xolvarynchak.world

7. International Data Transfer

Your personal data may be transferred to countries outside the European Economic Area. In such cases, we ensure that appropriate safeguards are in place, such as:

• Standard contractual clauses approved by the European Commission
• European Commission adequacy decisions
• Binding corporate rules

8. Data Retention

We retain your personal data for as long as necessary to:

• Provide our services
• Comply with our legal obligations
• Resolve any disputes
• Enforce our agreements

Generally, contact data is retained for 3 years after the last contact. Data related to restoration projects is retained for 10 years in accordance with legal obligations.

9. Protection of Minors

Our site is not intended for persons under 16 years of age. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

10. Third-Party Services

Google Analytics

We use Google Analytics to analyze the use of our site. Google Analytics collects information about your use of the site anonymously. For more information, see Google's privacy policy.

Google Ads

We may use Google Ads to display advertisements. Google may use cookies to personalize ads based on your interests.

11. Cookies

We use cookies and similar technologies on our site. For more details, please see our cookie policy.

12. Changes to this Policy

We may update this privacy policy periodically. The date of the last update is indicated at the top of this page. We encourage you to review this page regularly to stay informed of our practices.

13. Contact Us

For any questions regarding this privacy policy or the processing of your personal data, you can contact us:

• By mail: 45 Rue de Charonne, 75011 Paris, France
• By phone: +33 1 43 55 67 89
• By email: support@xolvarynchak.world

You also have the right to file a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés) if you believe that the processing of your personal data is not in compliance with applicable regulations.